FH Lighting is the international brand used by Shanghai Fanghao Bright Electronic Technology Co., Ltd. ("FH Lighting", "we", "us"). This policy applies to this English-language website and its enquiry form.
1. Information we collect
We may collect information that you choose to provide, including:
- Name, company, work email, mobile or WhatsApp number.
- Product interests, quantity, dimensions, specifications, application, and project requirements.
- Drawings, images, CAD files, and other reference files attached to an enquiry.
- Technical information used for security, such as submission time, browser information, referrer, country, and a protected identifier derived from the network address.
2. Why we use this information
We use enquiry information to:
- Review your project and respond with questions, feasibility feedback, samples, or a quotation.
- Prepare drawings, production information, delivery options, and project records.
- Protect the website and enquiry service against spam, fraud, and misuse.
- Meet applicable accounting, contractual, dispute-resolution, and legal requirements.
Where applicable, processing is based on your request before entering a business relationship, our legitimate interest in responding to B2B enquiries, your consent, or a legal obligation.
3. Service providers and transfers
We may use carefully selected hosting, file-storage, anti-spam, and email-delivery providers to operate the enquiry service. These providers process information only for the service they provide. Because FH Lighting serves international customers, information may be processed in China and in other countries where our providers operate, subject to applicable safeguards.
We do not sell personal information or provide enquiry lists to data brokers.
4. Retention and file security
Website enquiries and their uploaded files are retained for no longer than 24 months and are then automatically removed from the enquiry system. Separate records created for an order, contract, payment, legal requirement, or dispute are managed under the applicable business and legal retention period. Files are restricted to authorized staff and service providers, but no internet transmission or storage system is completely risk-free.
Please do not upload passwords, payment-card information, export-controlled files, or confidential material that FH Lighting has not agreed in writing to receive.
5. Your choices and rights
Depending on applicable law, you may ask to access, correct, delete, restrict, or obtain a copy of your personal information, or withdraw consent where consent is the basis for processing. Some information may need to be retained for legal or contractual reasons.
6. Contact
Privacy enquiries may be sent to FanghaoGD@gmail.com. You may also contact us by mobile or WhatsApp at +86 185 8928 4835.
Factory address: No. 235 Wangjia Road, Taozhai Village, Qingcun Town, Fengxian District, Shanghai, China.